Case study: Codelines Web SRL

How a company with several business lines runs its back office with an AI agent system, and what changed.

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The company

Codelines Web SRL builds and operates web infrastructure, websites, online stores and business software: hosting and domains, an AI website builder, a CRM, custom applications and its own online store. Several business lines mean a constant flow of emails, offers, contracts, invoices, renewals, payments and websites to look after.

The challenge

About 45 emails a day, most of them noise, with important ones hidden among them
Offers, contracts and invoices to prepare and follow up
Renewals and deadlines that cannot be missed
Payments to track and overdue invoices to chase
Dozens of websites and servers to watch

The solution

An AI agents system organised into six departments: inbox and coordination, sales and clients, finance, IT, consulting and control. Each task has one owner, important actions need approval, and risky ones are checked independently.

Results in 30 days

1,341

emails processed (about 45 a day)

93%

noise filed away automatically; only about 100 messages needed a person

186

tasks created in the system, 154 completed (83%)

3,800

automatic checks a day, from 40 scheduled programs

≈ 70–100 USD

monthly AI usage billed by Anthropic

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What it means in practice

No renewal or deadline is forgotten: it is flagged in time, with the action prepared.
Offers accepted by clients turn into contracts and invoices without retyping.
Every payment received is announced at once.
Website and server problems are noticed before clients notice them.
The owner starts the day with one summary and one list of decisions, instead of an overflowing inbox.

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Figures measured on the Codelines Web SRL system, last 30 days up to 13 October 2026.